The AHCPBG Health and Social Care Team compiles list of members and people in the community who would require social care services and helps them in arranging their needs.

We focus on the needs and abilities of our Service Users and not only on their disabilities and encourage and advice Service Users on how to make their own decisions and lifestyle choices, thereby promoting high quality person-centered care. We provide advice on several contracts for Home Care and Live-in Care for individuals and organisations in the communities for direct contracts with care providers and professional carers to suit individual needs.

 The Service User is at all times the employer of the Carers and resource centre provides advice and payroll services to the Services User with disabilities in the communities.  These services and advice are free to Service Users on our scheme.  As a Home Care and Independent Living Advice Service we will be subject to regular evaluations by our collaborating organisations and our Service users in the communities. They undertake regular announced and unannounced visits during which we are expected to demonstrate our competence in providing a safe, high quality advice and services to our clients.

We can also arrange for candidates who have both administrative and social care qualifications to provide both care and administrative services within the community settings. This would enable the candidate to continue to work for us, and also provide health and social care services to a Service User, who is also our volunteer in the community due to health problems and disabilities. Please contact us at info@iahcpbg.org for more details.

In addition we provide specialist advice services to various organisations to suit their needs. We have a dedication to our Service Users and their staff, and we encourage our team to provide high quality in health and social care advice and payroll services in the community.

Health and Social Care Advice Services - Additional Services

Further Services...

Travel & Escorting Care

If you would like to access events in your local community but for one reason or another need assistance to do this then we advise and arrange for you to have access to a care worker. The care worker and support would enable you to enjoy more flexibility and freedom when planning appointments and making social arrangements.  This could be a regular activity or a 'one off' engagement.

We can help with advice you on how to obtain carers to assist you with:

• Arranging appointments including the hospital, dentist, doctor or chiropodist
• Arranging social engagements including visiting friends, theatre, cinema or an exercise club
• Undertaking all types of shopping including food, clothes and visits to the local market
• Providing companionship including reading, letter writing or a game of cards
• Accompanying you to work or educational activities
• Taking notes and scribing at lectures, meetings  and examinations
• Assisting you in your voluntary professional works at home due to your health and disabilities requirements.

Sitting and Respite Services for Carers

If you are looking after someone on a daily basis it can be a very isolating experience. We can provide you with advice and support on how you can get an experienced care worker to enable you to relax for a few hours or just have some 'time out'? You can use this free time to either go out visiting friends, go to personal appointments or shopping and having a piece of mind that the person you are coming for is  safe. We can advise on how this type of service periods can be arranged for 24hr care and weekend care under the respite care service. If you as a carer are planning a holiday, some time away from home or you may be unwell yourself, we provide on how care can be arranged with your relative or friend so that they can remain safely within their own environment.

Arranged Social & Welfare Calls

We can provide advice on how someone can be arranged to call upon you, or a relative, during the day just to ensure everything is well. It may well be that the reassurance of someone popping in just to check everything is safe and that you are comfortable  is  all that  is needed.

We can also provide a list of support and activity groups in various communities and areas with different interests.

General Cleaning and Hygiene Maintenance

Another valuable service that we provide is what we refer to as our General Cleaning and Hygiene Maintenance Service. Many individuals whether it is due to increasing problems with mobility, chronic disease; mental health problems or other personal can find themselves unable to maintain a healthy hygienic and safe living environment.

If the situation is not addressed it can lead to unsafe and unhealthy environment, complaints from members of the community. We can also provide advice on how carers can be arranged for you to deal with these important issues within budgets.

We can provide advice on how arrangements can be made for basic services to provided, which include:

• Comprehensive cleaning so that a healthy and hygienic environment can be restored. This can include cleaning of carpets, windows, gardens and surroundings.
• Removal and safe disposal of rubbish and unwanted items
• Replacement of basic items, such as cooking equipment, cutlery, bed linen, curtains, cushions and other furniture.

Contract services Specialist Services

Community Health and Social Care Advice Services provides advice on how to arrange specialist care support for individuals within their local community.  The services can either be autonomous or compliment the role of social services, relatives, friends and other support.

We provide personal, practical, emotional and social advice and support whilst maintaining confidentiality, trust, privacy and dignity.  We will facility and promote self-determination control for the services users and be respectful of the Service Users own choices and cultural and personal beliefs at all times.

We encourage person centred care in order to ensure that each individual has a service designed to meet his or her specific needs in order to provide independent living.  All care we provide is regularly regulated, monitored and reviewed in order to ensure that relevant outcomes are achieved.  We promote the importance of continuity of service with the same carers over a long period, in order to form greater understanding and provision of the service users’ needs.

We provide advice and support for services not traditionally provided by the private or voluntary sectors with increase demands and expectations as a result of government reforms and legislation on care. We therefore aim to continue to promote innovative and efficient care to meeting the present and future challenges.

We can provide advice and support on arranging specific and highly trained dedicated Care Support Workers to support complex and highly dependent Service Users.  We also provide advice and support on specialist and intensive care support for service users in the following areas:

• Individuals with severe and complex disabilities
• People who need help with challenging behaviours
• Individuals who have head and brain injury and related conditions
• People who require spinal and balancing care         
• Comprehensive care support for palliative care
• Mental Health support and crisis support
• Bereavement and loss support
• Dementia support and coping strategies including reminiscence sessions
• Manicure and Pedicure including, toe nail cutting services
• Bathing Service
• Hairdressing and beauty therapy
• Support in seeking alternative therapies
• Dedicated activity Support Worker
• Information on Medical and Health Matters

Hospital and Clinic Discharge to Home Support Service

We provide advice and support network for individuals who may be vulnerable following discharge from hospital or health clinic.

We provide advice and support on independent experienced care workers who can meet individuals, either at the hospital to assist them in the transition from hospital to home or when they arrive home.  We provide advice on specialist support for individuals with decreased mobility following initial discharge from hospital.

We can provide advice and supports for twenty-four hour care for up to two weeks. If individuals require extra care after this period we can provide advice and support with other services like night care or live-in care.

Advice on Night Care Service

We provide advice and help for Support Workers who are able to stay within the home during the night.  Depending on the person's preferences and needs, we able to provide advice and help on Waking nights (worker remains awake through the night) or a sleeping night (worker sleeps throughout the night, but is available for support should it be needed).

Peripatetic Care

We are able to provide advice and support for teams of experienced staff for peripatetic support and also for individuals in a waking or sleeping night capacity to assist with a variety of care needs. 

Pop In Care Service

We can advise on and support on the Pop-In-Service which is designed to help Service Users who do not need the traditional block of 30 minutes to one hour of home care.  In some cases a reassuring quick visit from a care worker to ensure all is well can be sufficient. The care worker will ensure the Service User has managed to wash, dress, undress or any other task in preparation for their day or night ahead. The Pop-In- Service can also be arranged to call into any Service User whose only requirement is to assist with their medication.  We may also be able to give advice and be called upon with little or short notice to assist in arranging with unpredictable task such as toileting.  

The Care Workers are required to report any decline in the Service Users health or ability to undertake basic tasks.  In this event, any extra care required can be arranged quickly.

Equally the service may be used until full independence or recovery is made or until an acceptable level of confidence and independence is achieved.

General Cleaning and Hygiene Maintenance

Another valuable service that we provide is what we refer to as our General Cleaning and Hygiene Maintenance Service. Many individuals whether it is due to increasing problems with mobility, chronic disease; mental health problems or other personal can find themselves unable to maintain a healthy hygienic and safe living environment.

If the situation is not addressed it can lead to unsafe and unhealthy environment, complaints from members of the community. We can also provide advice on how carers can be arranged for you to deal with these important issues within budgets.

We can provide advice on how arrangements can be made for basic services to provided, which include:

• Comprehensive cleaning so that a healthy and hygienic environment can be restored. This can include cleaning of carpets, windows, gardens and surroundings.
• Removal and safe disposal of rubbish and unwanted items
• Replacement of basic items, such as cooking equipment, cutlery, bed linen, curtains, cushions and other furniture.

For more information about the AHCPBG health and Social care, please contact:  info@iahcpbg.org